Purchase E-stamps
I have the Personal (Monthly) plan. I was trying to purchase e-stamps in my Leegality Wallet and it asks me to add a stamp series. This is the message I get: "There are no stamp series configured for any state. Please add stamp series for this state from
Base URL
It is mentioned in the knowledge base that in Base URL: Provide the URL where you want the user to be redirected on clicking the Back button during the transaction. Which is the back button we are mentioning here?
Self Upload Stamp
How can I use the self stamp upload feature in a workflow?
ESP-EDD002 Error
ESP-EDD002 error from NSDL while eSigning. What is the error and how this can be resolved?
Account creation when CC-ing someone
when cc-ing a POC from a client org, does his user also get created?
Enforce Raw Document URL with OTP verification
What is the use of Send document download link with all OTP email and messages feature under security? I enabled this feature and receive a link when I receive the OTP for signing but when I click on that link an unknown enclosed file is downloaded.
Email Attachment
The document completion mail is being received but the signed document and the audit trail is not coming as an attachment. What can be the issue?
TAT for Leegality API time out
Can I please know the TAT for the time out of the Leegality API calls?
Payment Gateway
Is Leegality's payment collection feature applicable to collect transaction charges in a stock broker onboarding signing journey
Audit Trail
In the audit trail, what is the information under device. Is it always other as I have not seen anything else here?
Who is the aadhaar downtime email sent to?
When there is a downtime, how do we select the user to whom the notification will go to?
Custom Mapping - How to use checkbox and dropdown
How do we use checkbox/ dropdown etc. in custom mapping? The row value for the corresponding header in the uploaded excel has to be the appropriate value of the checkbox/ dropdown?
Limit on Aadhaar OTPs
Is there any hard limit on the number of OTPs we can generate while signing via Aadhaar. What does the below error/warning mean? In case this limit is reached, what is the resolution?
Does the system automatically populate 2 fields with the same name?
In the template engine in the dashboard flow - if we want to input same field at two places (Example, date) - do we have to fill it twice or does the system auto populate it?
Blocking a Stamp Paper
How can I block a stamp paper in my Leegality Account?
Error : You do not have access to this URL
Hey, I am receiving an error in the signing journey saying "You do not have access to this URL". What does this mean?