Recent Topics
Purchase E-stamps
I have the Personal (Monthly) plan. I was trying to purchase e-stamps in my Leegality Wallet and it asks me to add a stamp series. This is the message I get: "There are no stamp series configured for any state. Please add stamp series for this state from
how to create digital document in my legality account
how to create digital document in my legality account i not seen my document folder in my login.
Reminder | Multiple Auto & Manual Reminder Feature
I want to know that after sending the document is there any manual and automated reminder feature available? Also, would it be available now if we want to share the signed document with some other emails?
Excel Upload Error
If while uploading the excel file 1 data entry is wrong but the remaining data is correct. For example if we are running the workflow by inputting 3 rows of data and the data in one of the rows is wrong. Will it stop the whole process or 1 row will be
Exact file size limit
What is the exact size limit of the file ? which once signed gets attached with email and above that size a link is generated?
Auto Save Signed Documents
If I toggle off the auto save signed document feature will the documents not be saved in the completed folder?
Base URL
It is mentioned in the knowledge base that in Base URL: Provide the URL where you want the user to be redirected on clicking the Back button during the transaction. Which is the back button we are mentioning here?
Excel upload Error
If there is any error in the excel upload it should show as error but it shows as completed and upon opening the excel output file it shows the error.
Self Upload Stamp
How can I use the self stamp upload feature in a workflow?
ESP-EDD002 Error
ESP-EDD002 error from NSDL while eSigning. What is the error and how this can be resolved?
Account creation when CC-ing someone
when cc-ing a POC from a client org, does his user also get created?
Enforce Raw Document URL with OTP verification
What is the use of Send document download link with all OTP email and messages feature under security? I enabled this feature and receive a link when I receive the OTP for signing but when I click on that link an unknown enclosed file is downloaded.
Biometric devices supported for Aadhaar esigning
Tatvik TMF 20 device is UIDAI compliant. Can Aadhaar biometric esigning happen using this?
Email Attachment
The document completion mail is being received but the signed document and the audit trail is not coming as an attachment. What can be the issue?
Document version mismatch Error
While eSigning the following error is occurring - Document version mismatch error. What is this and how this can be resolved?
Face capture image
Does Leegality store face capture images at their end?
API timeout
Can I please know the TAT for the time out of the Leegality API calls?
Transaction per second (TPS)
What is Leegality's highest transaction count per second count observed? Does Leegality enforce Transaction Limit per second?
TAT for Leegality API time out
Can I please know the TAT for the time out of the Leegality API calls?
Payment Gateway
Is Leegality's payment collection feature applicable to collect transaction charges in a stock broker onboarding signing journey
eSigns on Sandbox
How are testing environment digital signatures different from live environment digital signatures as they both contain a digital signature certificate with KYC details?
Audit Trail
In the audit trail, what is the information under device. Is it always other as I have not seen anything else here?
Bulk excel upload and client side firewall
The PDF upload process is going smoothly. However, when a bulk excel upload is done through a workflow, the internal firewall blocks the upload and process gets stuck. Is there something that Leegality can do to prevent this?
How to extend the expiry of stamps
My stamps are expired for series 2 need to extend
Who is the aadhaar downtime email sent to?
When there is a downtime, how do we select the user to whom the notification will go to?
Custom Mapping - How to use checkbox and dropdown
How do we use checkbox/ dropdown etc. in custom mapping? The row value for the corresponding header in the uploaded excel has to be the appropriate value of the checkbox/ dropdown?
Limit on Aadhaar OTPs
Is there any hard limit on the number of OTPs we can generate while signing via Aadhaar. What does the below error/warning mean? In case this limit is reached, what is the resolution?
Does the system automatically populate 2 fields with the same name?
In the template engine in the dashboard flow - if we want to input same field at two places (Example, date) - do we have to fill it twice or does the system auto populate it?
Blocking a Stamp Paper
How can I block a stamp paper in my Leegality Account?
Error : You do not have access to this URL
Hey, I am receiving an error in the signing journey saying "You do not have access to this URL". What does this mean?